Refund policy

Thank you for choosing to shop with us! We’re so happy to bring you unique, dolphin-themed treasures that we hope will make your day a little brighter. To keep things simple and efficient for everyone, we have a strict All Sales Final policy.

No Returns, No Exchanges, No Refunds:

• All sales are final, meaning we do not accept returns, exchanges, or offer refunds. Once your order is placed, it is processed immediately, and we cannot modify or cancel it.
• Personalized or custom items (like engraved or made-to-order products) are non-refundable.

Damaged or Defective Items:

• While we take great care in inspecting each item before shipment, in the rare case that something arrives damaged or defective, we ask that you contact us within 3 days of receiving your order. Please note, however, that we are unable to offer replacements or refunds.

Order Modifications:

• Once an order is confirmed and payment is processed, it’s final. Unfortunately, we cannot modify the order or change the shipping address after confirmation.

Please Double-Check Your Order:

• We recommend reviewing your order details carefully before completing your purchase. By placing an order, you acknowledge and agree to our All Sales Final policy.

We truly appreciate your understanding and support. If you have any questions or concerns, don’t hesitate to reach out to us at @DOLPHINFACTSDAILY on Instagram.