Terms of service

Welcome to Our Dolphin-Themed Store!
Thank you for visiting our shop! We’re thrilled to provide you with unique, fun, and high-quality dolphin-themed products. By accessing or using our website and making a purchase, you agree to comply with and be bound by the following terms and conditions:

1. All Sales Final

We pride ourselves on offering fun, one-of-a-kind products, and to make the process as smooth as possible, we have a strict All Sales Final policy. Once an order is placed and payment is processed, it cannot be changed, canceled, or refunded. Please be sure to review your order carefully before finalizing your purchase.

  • No Returns, No Exchanges, No Refunds:
    We do not accept returns, exchanges, or issue refunds under any circumstances. By completing your purchase, you agree to these terms.

  • Personalized and Custom Items:
    Items that are personalized or custom-made (such as engraved products or made-to-order items) are non-refundable.

2. Damaged or Defective Items

While we inspect every item before shipping, if you happen to receive a damaged or defective product, we kindly ask that you contact us within 3 days of receiving the item. Please note, however, that we are unable to offer replacements or refunds for damaged or defective items. No claims will be processed after this 3-day period.

3. Order Modifications

Once an order has been placed, it is final and cannot be modified, canceled, or altered in any way. We recommend double-checking all details (such as product, size, quantity, and shipping address) before confirming your order.

4. Payment

By placing an order with us, you agree to pay the total amount due for the items selected, including any applicable taxes and shipping fees. We accept payments through Shopify, and all transactions are secure.

5. Shipping and Delivery

We strive to process and ship orders as quickly as possible. Please ensure that your shipping address is correct before placing the order, as we cannot modify it once the order is confirmed. Shipping times may vary depending on the product and destination.

6. Privacy

Your privacy is important to us. We are committed to protecting your personal information and will only use it to process your orders and communicate with you about your purchases. For more information, please review our Privacy Policy.

7. Limitation of Liability

We are not responsible for any damages, losses, or issues that occur once the products are shipped. We are not liable for delays caused by third-party shipping carriers or for products that are lost in transit.

8. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the site will signify your acceptance of any updates.

By completing a purchase, you acknowledge that you have read, understood, and agree to abide by our Terms of Service and All Sales Final policy. If you have any questions, please contact us at @DOLPHINFACTSDAILY on Instagram.